Refunds Policy

At DigitalGuru, we are committed to providing high-quality digital marketing training. This Refunds Policy outlines the conditions under which learners may request a refund for our services.

1. Eligibility for Refunds
Refunds may be considered if a request is submitted within 7 days of purchase and the course or service has not been fully accessed or completed. To be eligible, you must provide proof of purchase and a valid reason for the request.

2. Non-Refundable Situations
We reserve the right to decline refund requests in the following cases: - The course has been completed or mostly completed. - Course materials have been downloaded or heavily used. - A request is submitted beyond the refund eligibility period.

3. Technical Issues
If you experience technical issues that prevent access to course content, we encourage you to first contact our support team. We will do our best to resolve any problems quickly. Refunds for technical issues will only be granted if the issue cannot be resolved in a reasonable timeframe.

4. Changes to Course Content
From time to time, we may update or revise course materials to ensure relevance and quality. Changes to content do not constitute grounds for a refund unless they significantly affect the structure or accessibility of the course.

5. Requesting a Refund
To request a refund, please email us at [email protected] with your full name, the name of the course, the purchase date, and your reason for the request. We aim to respond within 5 business days.

6. Refund Processing
Approved refunds will be processed through the original payment method. Please allow up to 10 business days for the refund to reflect on your account, depending on your financial institution.

7. Policy Updates
We reserve the right to modify this Refunds Policy at any time. Changes will be posted on this page and will become effective immediately upon publication.

For any questions regarding this policy, feel free to contact us at [email protected].

Last updated: April 12, 2025